The first step to processing an order is to
find it – there are several options for this in
Kartris:
The 'Orders' menu - this can bring
up a list of orders filtered by various criteria such as recent,
awaiting invoice, awaiting payment and so
on.
The main back end search box
can find orders by ID.
The
search box on the orders list page can find orders by ID or
date.
Orders requiring attention
(generally new orders) will show in the 'To do' list on the right hand
side.
You can click to view a
customer's orders from either the customer listing, or the customer
detail page; so if you need to find an order for a particular customer,
you can find the customer by email or name (or part of) and then from
there find their order(s).
In
Kartris 1.4x onwards, the order IDs on the customer's order history tab
are also clickable.